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Help › Guide

How to use WakaPals.

A quick tour of the app, screen by screen. The pictures show a made-up crew, “Surulere Walkers”.

1

Getting started

  1. Download WakaPals and sign in with your email (we send a six-digit code), Apple or Google.
  2. Tell us your age band (WakaPals is for 16 and over), pick your runner and set a daily step goal.
  3. Allow steps: Apple Health on iPhone, Health Connect on Android.
  4. Start a crew and send the invite code or link, or join a crew with a code like WAKA-7F3K.
02

Create your account

Type your email and tap Email me a code, then type the six-digit code we send you. Or tap Continue with Apple or Continue with Google: no code and no password. With Apple you can pick Hide My Email to keep your real address private.

The Create your account screen: email, Continue with Apple, Continue with Google
03

Make your runner

Type your first name (that’s what your crew sees), choose Boy, Girl or Woman and pick colours. Tap Stand, Walk, Run or Sleep to see them move. Then set your daily goal, allow steps and start or join a crew.

Make your runner: first name, the runner on the track, Boy, Girl or Woman and colours
04

The Race tab

Your crew’s runners move along the track as everyone walks. The leader wears the crown.

  • Tap the crew name at the top to switch crews, or create or join one.
  • Under the track you see who’s just ahead and a button to nudge them.
  • Scroll down for the standings: everyone’s place and steps today.
  • Tap Full screen for a bigger track.
The Race tab: runners on a track with Kemi in the lead wearing the crown
05

Alerts

Tap the bell on the Race tab. You’ll see passes, cheers, nudges, crew invites (with Join and Decline) and each day’s final results.

Choose what you hear about in Me › Settings › Notifications.

The notifications screen with a pass, a cheer, an invite and results
06

Yesterday’s winner

When the day ends, the crown is decided. The next time you open the app you see the podium and the full results. Tap See today’s race to start again.

The results screen: Kemi won yesterday, you came 2nd
07

The Crew tab

Your crew’s week (who won each day), the Members list, the crew Feed, and Add pals.

In Add pals you can share the invite code or link, show the crew QR code, or add someone by username.

The Crew tab: this week, members and their places
08

Adding pals

On the Crew tab, tap Add pals. Share the crew code or link with Share, let someone scan the QR code, or type their @username and tap Add. Got a code for another crew? Type it under Join with a code.

Add pals: the crew code WAKA-SW24 with a QR code and Share, and Add by username
09

Running a crew

If you run the crew, tap the settings button on the Crew tab. You can share the invite code, pick when the race day starts (midnight, 5 am or 6 am) and the crew’s time zone, set house rules such as nudges and tomatoes, and manage members.

Crew settings: invite code, race day, time zone
10

A crewmate’s page

Tap anyone on the track or in the standings to see their week. Cheer them on or Nudge them to get walking, see your head-to-head this month, or report or block them if you need to.

Kemi’s page with Cheer and Nudge buttons
11

Walk moments

Tap Post to share a photo or a 10-second video while you’re walking. Your steps sticker goes on it. Only the crews you pick see it, and it’s gone after 24 hours. React to your crewmates’ moments or reply privately.

The Moments feed with a walk photo and a steps sticker
12

Posting a moment

On the Moments tab, tap Post. Tap the round button for a photo, or hold it for a video of up to 10 seconds. Your steps sticker sits on top; tap its ✕ to leave it off. You can also pick a photo from your gallery or flip the camera.

The Post screen: steps sticker, shutter button and Gone in 24h
13

The Me tab

Today’s steps against your goal, distance, your goal and win streaks, and your place. Tap Share today’s walk to post a picture of your day anywhere.

The Me tab: steps today, distance and streaks
14

Your history

Every day at a glance: green days are goals met, and the number is your place. Free shows 30 days; Crew 10 and Crew Max show everything.

The history calendar with goals met and places
15

Your runner

Choose Boy, Girl or Woman, see them stand, walk, run and sleep, and change colours. Extras like a cap, backpack or the Pup come from the Shop.

The runner screen with outfit colours
16

The Shop

Me › Settings › Shop. Outfits (cap, sneakers, backpack), Colours packs, Pets like the Pup that runs beside you, and Throws (egg, pepper or jollof instead of a tomato), plus tomato packs. You pay once through the App Store or Google Play. Everything is looks only and stays yours on every phone.

The Shop: Outfits, Colours, Pets and Throws, with the Pup
17

Your plan

Me › Settings › your plan shows what you pay and when it renews. Tap Change plan to move between Free, Crew 10 and Crew Max, and pay monthly or yearly (2 months free).

The plan screen: Crew 10, renews on 8 November
18

Comparing plans

Each plan shows how many walkers fit in a crew you run, how many crews you can run, and how many you can be in. Only the person who runs a crew pays.

Change plan: Free and Crew 10 side by side
19

Settings

Tap the gear on the Me tab. Set your daily goal, choose which phone counts your steps, send steps while the app is closed, sync now, change notifications, language, sign-in and more. Delete account is at the bottom.

Settings: daily goal, step phone, background steps
20

Privacy and your data

Settings › Privacy and safety › Privacy and your data shows what we keep and what we never store, and lets you hide your exact step count from your crews.

Privacy and your data screen

Still stuck?

See the Help answers or write to us.